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Testimonials

Morley Glass
55
I am particularly impressed with your customer service

Just to say thank you so much for all your help with mending my blind. I am delighted to say that it was fixed yesterday and now means that I can use my bathroom properly.
 
Id like to mention that I am particularly impressed with your customer service. Your response to sending something in the post at the start was a speedy way of resolving the problem and the engineer who came yesterday turned up as booked and was extremely polite and helpful. As a result I will be highly recommending your products.

Review by: Suzannah
Morley Glass
55
Great job today!

Just a quick note to say that your technician did a great job today, changing the sealed unit with integral blinds. In fact all the Morley after service techs we have met have been knowledgeable, efficient, polite and obliging and importantly respectful of our house. Whoever is responsible for recruitment and trying has found the right formulae. We are well impressed with the product and attitude of Morley as a company, well done.

Review by: Glenn & Jean Baker
Morley Glass
55
Overall an excellent service and very impressed with the result

Thank you very much for sorting out this issue for us.

The Morley Glass Technician came over and fixed our windows, I say windows as the day before he arrived the middle window decided to also stop working as well.

The Morely Glass Technician fixed the issue in about 10 minutes and also explained why it happened. Very nice gentlemen he was.

He also checked the argon gas status of the window and replaced the longer cords we had with shorter ones due to Health and Safety concerns.
 
Overall an excellent service and very impressed with the result. Thank you once again for helping us with this issue.

Review by: David Huxtable-Reid
Morley Glass
55
One very pleased customer!

I just wanted to say a huge thank you to Gavin from your team who worked wonders with the old damaged blinds in my house - I didn't think he'd be able to fix them at all, but they now look as good as new! Gavin did a great job and explained how to maintain them too. One very pleased customer!

Review by: Lucy
Morley Glass
55
Integrated Blinds - Fast Delivery

In October I requested a brochure from yourselves, its was despatched promptly! I contacted my local dealer at Britannic Frames who came and measured my door for integrated blind glass.

I found they were using another supplier who had a 6 wk lead-in! I suggested they order my glass from you, which they did. You lead in time was as you promised. Finally they are fitted. It is absolutely perfect as regards letting more light into bungalow. Thank you!! Kind regards

Review by: Mrs L Leake
Morley Glass
55
I would have no hesitation in recommending your company to others

Just wanted to say thanks for organising my blind repair and remote control delivery yesterday.

The whole experience from my first emails with yourself to the completion of the job by Gavin was not just a first class outcome but an exemplary example of customer service.

As an MD of my own company too, I know that ensuring that ensuring that employees uphold and portray your own brand values is so important. You can be very proud of Gavin as he was on time, courteous, performed an excellent repair and set helpful in all aspects and set up the new controller, as well as taking the time to explain to me how to get the best out of the product and even a quick synopsis of your story of your success in bringing it to market in the UK.

I would have no hesitation in recommending your company to others, many of whom have admired our install by the way.

Review by: Jon Sidwell
Morley Glass
55
Prompt and Helpful Service!

Thank you once again for you excellent service, the Screenline magnetic unit arrived today less than 24 hours after the order. It is rare to find such prompt and helpful service.

Review by: David Gaguine
Morley Glass
55
We couldn't be happier!

I just wanted to pass on my thanks to you for your help regarding our recent order.
The glass arrived yesterday, as promised, and we couldn't be happier with it.
From quote to delivery I have been really impressed with the service provided.
Many thanks

Review by: Claire, Empire Construction Services Ltd
Morley Glass
55
All round excellent service!

Ian
Just a quick note to say thanks for your / your guys’ assistance with sorting out the batteries….we haven’t had a fall since, so great spot of this issue.
Your engineers were quick, polite and very tidy in their work – all round excellent service!
kind regards
Raj

Review by: Raj Rabheru
Morley Glass
55
I cannot thankyou enough

Dear Ian, I cannot thank you enough for sending new magnet fittings for my problem Screenline blinds. I have replaced the defective parts with your new parts and they work perfectly.
I am impressed by your customer service, quite a rare thing these days! I noticed the fittings you sent me have been redesigned slightly, and are a massive improvement, presumably other people had the same issues as I did? Once again, thank you so much for great customer service, it is much appreciated.

Review by: Angela Young, Kent
Morley Glass
55
Very pleased with the integral blinds for our folding doors

We have had Morley blinds in our folding doors for about 8 years. We are very pleased with them and would recommend them. The follow up service from Morley blinds has been excellent. When we have had any issue with the blinds, Gavin, their engineer, has been out and has fixed the problem quickly.
I hope that's okay? Gavin is really helpful and efficient. He is a credit to your company!

Review by: Lucy
Morley Glass
55
Visits of your technician Gavin Tate

This e.mail is to say thank you for sending Gavin to make the adjustments to our patio door.

Gavin was a real pleasure to have in the house, efficient, professional, polite and tidy, and a very good representative for your Company.

Review by: Norma & Peter Tiltman
Morley Glass
55
Absolute pleasure!

Dear Kevin
Wanted to email you to tell you, Gavin is an absolute pleasure to have come to my house. He's very helpful but meanwhile works as fast as he can!
Wish him a Happy Christmas from me!

Review by: Susan Judd
Morley Glass
55
Fantastic ambassador for your business!

Just a brief note to thank you for your prompt action and to give you a bit of feedback.
The engineer who visited  to review the problems was thoroughly professional, took the trouble to explain his process and left me with a feeling of confidence, a fantastic ambassador for your business. Many thanks

Review by: Paul Mayer, Bristol
Morley Glass
55
Outstanding service, goes a long way to restoring my faith in human nature.

Dear Sirs. I am writing to say thank you for the adhesive pads you sent me following my Email sent to you last Saturday. In this day and age it is unusual to get good service from companies but in your case this service was outstanding, and it goes a long way to restoring my faith in human nature. . . . Once again many thanks.

Review by: Eric R Ashton
Morley Glass
55
We are very impressed by the service of Morley Glass

Dear Richard, Many thanks for sending the draw cord and mechanism for the blinds – much appreciated. We are very impressed by the service of Morley Glass. Have you received the cheque I sent to you end of last week?

Wishing staff at Morley Glass a Happy Easter.

Review by: Sarah Mescal (Mrs)
Morley Glass
55
we have totally eradicated any manufacturing issues and we have the peace of mind of knowing that their UniBlind product is fully guaranteed for five years.

We have in the past purchased integral blinds in cassette format from leading I G Component suppliers; however we have found this to be a costly and time-consuming option. Purchasing integral blinds this way has meant that we have had no guidance on manufacture or installation and that subsequent problems have left us with no back-up from the supplier.

Because of this we decided to purchase our integral blinds as a complete encapsulated unit and after looking at available products on the market we decided to purchase from Morley Glass & Glazing Ltd. This has meant that we have totally eradicated any manufacturing issues and we have the peace of mind of knowing that their UniBlind product is fully guaranteed for five years. A deciding factor in our decision was that we also have the support of their highly experienced Service Engineer should we need advice or a site visit after installation.

Review by: Peter Davison, MD Alpine Window & Door Systems
Morley Glass
55
Thanks for your help

Ian, many thanks for all the help and assistance yesterday I am very pleased that we now have the blinds working as the customer would normally expect.
 
Can you please pass on my thanks to Ian for his persistence in achieving a fully operational system. Once again many thanks for all the help.

Review by: Keith, Harmony Profiles, Devon
Morley Glass
55
You always go the extra mile and this is greatly appreciated

Thanks Ian, I appreciate the work you have completed to explain the situation. I do understand you always go the extra mile and this is greatly appreciated.
Thanks again for taking the time.

Review by: Matt Gant, Sunfold Systems
Morley Glass
55
Such attention to detail, and level of customer service is all too rare these days – thank you!!

Good Morning Kevin, Did the funds come through OK? I am absolutely delighted with my new windows – I cannot fault the service I’ve received from Morley glass and Ian in particular who fitted them for me – Such attention to detail, and level of customer service is all too rare these days – thank you!!

Review by: Carolyn, London
Morley Glass
55
A most excellent job!

Hi Kevin and Phil, Glazed entrance and doorway fitted yesterday by Express and Morley. The etched house name panel looks great, Many thanks for your help and a most excellent job cutting out the letters. Thanks and well done.

Review by: Peter and Josie Williams
Morley Glass
55
Excellent product!

Just to say the integral blinds have now been fitted and we are delighted with result. Excellent product.

Review by: Jonathan Higgins, Bedfordshire
Morley Glass
55
Such a relief to have our integral blinds fixed, thankyou

Dear Ian, Thank you for your work today. It is such a relief not only to have the blinds fixed but also to have a better understanding of what is causing the problem and how to avoid it.

Thank you also for the contact details in case of future problems. Here's hoping I never need them!

Review by: Katy Cornish
Morley Glass
55
I would like to express our gratitude for the superb service you provided

Dear Morley Glass, I would like to express our gratitude for the superb service you provided.
 
The products arrived exactly as you said - within 24 hours and they are perfect. Our daughter particularly liked the idea of the shorter tensioner cords, which will prevent any issues with children around!
 
The company they bought the doors from and who seemed unable, or unwilling to help with the lost controllers was a company called: (name withheld)
 
We're not certain as to the reasons for the poor service, but our daughter and son-in-law were less than happy with them.
 
If we ever hear of friends, or relations needing glazing like this, rest assured we would certainly recommend you and your company - first class!
 
Thank you once more.

Review by: Peter Snedker
Morley Glass
55
Very impressed how you dealt with the problem

Good evening Paul, Just a note to thank you for your service in turning around the units with integral blinds quickly for us. Your engineer is a credit to you as well. We are impressed how you dealt with the problem and all resolved, makes a difference in this industry.

Review by: Gill, Wollaston, Northamptonshire
Morley Glass
55
A job well done, a credit to British workmanship

I write in praise of Ian and Gavin for doing a fantastic job in affixing my window / integral blind. Both of your employees were courteous, efficient, and  effective in carrying out their work. Well done Morley Blinds, a credit to the fenestration industry and British workmanship.

Review by: Frank Tudor
Morley Glass
55
Problem sorted, thankyou!

Just wanted to thank you for your after sales service. My wife was very pleased with the technician you sent out. Hopefully the problem has been put to bed and you won't hear from us again! Thanks


Review by: Bob Light
Morley Glass
55
Very pleased with our blinds and the service Morley Glass gave us

Hello, today I had your specialist Ian to see to our problem we had with our windows. Everything was sorted and we are very pleased with the service.

Review by: Keith Warner, Reading
Morley Glass
55
Our integrated blinds are brilliant and the service was excellent

Good morning, We’ve just had a second service call today to fix our Uni-blind glazing at  Dringthorpe Road, York. Just a note to say how pleased I’ve been with the service to resolve the issues swiftly, many thanks for that. The guy that came has been brilliant, and for me has really shown your company in a great light. Can you please pass on my thanks to him as his level of service has been exceptional!

Review by: Chris Duffy
Morley Glass
55
First Class service, please pass on my regards

Hello Ian, I had an installation of your product carried out on Friday by a fitter called Gavin, I just thought I would let you know that this man was absolutely first class in every way, he is a real asset to your organisation, you cannot fail with people like that ! Please pass on my sincere thanks for the professional manner in which he carried out the work.
 

Review by: Neil Mattack
Morley Glass
55
Just a quick note to say thankyou for the fix

Just a quick note to say how good and pleasant your engineer was that you sent to fix our internal window blind. He turned up early fixed the problem, made sure all the other blinds were ok and gave us some instructions on how to use them.
Thanks so much.

Review by: Helen, York
Morley Glass
55
Great customer service and promptly dealt with

Dear Richard. I can't tell you how grateful I am for the window mechanisms you sent today.
It was very kind of you to deal with my issue so promptly and fairly and I much appreciate it.
Many thanks.

Review by: Angie Martin
Morley Glass
55
We're delighted with our integral blinds, thankyou!

Hello Kevin, To confirm, I’ve just made a bank transfer for £2,779.94. The payment reference used is Inv.D90845/Rozalla. Gavin’s done a great job, and I’m delighted with our new glass/blinds.
Many thanks.

Review by: Belinda
Morley Glass
55
Brilliant service! Would use again

Hi Ian, I just wanted to drop you a quick thank you note. I recieved a package at the weekend with some spare tensioners & adhesive pads. I was pleasently taken aback; very pleasently!!
 
It is heartning to deal with a company that pays more than lip service to 'customer care'.
Thank You again.

Review by: Chris Murray, Milton Keynes
Morley Glass
55
Thankyou to all at Morley Glass

Ian from Morley Glass came round today and not only did he fix the blind which had jammed he checked all the other blinds, replacing and servicing the cord mechanisms as necessary. It is rare these days for service to exceed expectations but Ian certainly managed that, please pass our thanks on.

Review by: Eamonn Sheil, Capital Windows, Doors & Conservatories
Morley Glass 5 out of 5 based on 35 ratings. 35 user reviews.

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Excellent

5 Stars
Our Customers have reviewed us
Selected reviews
  • I am particularly impressed with your customer service
    Just to say thank you so much for all your help with mending my blind. I am delighted to say that it was fixed yesterday and now means that I can use my bathroom properly. Read More
    Suzannah
  • Great job today!
    Just a quick note to say that your technician did a great job today Read More
    Glenn & Jean Baker
  • Overall an excellent service and very impressed with the result
    The Morely Glass Technician fixed the issue in about 10 minutes and also explained why it happened. Very nice gentlemen he was. Read More
    David Huxtable-Reid
  • One very pleased customer!
    I just wanted to say a huge thank you to Gavin from your team who worked wonders with the old damaged blinds in my house Read More
    Lucy
  • Integrated Blinds - Fast Delivery
    In October I requested a brochure from yourselves, its was despatched promptly! Read More
    Mrs L Leake
  • I would have no hesitation in recommending your company to others
    The whole experience from my first emails with yourself to the completion of the job by Gavin was not just a first class outcome but an exemplary example of customer service. Read More
    Jon Sidwell
  • Prompt and Helpful Service!
    Thank you once again for you excellent service Read More
    David Gaguine
  • We couldn't be happier!
    From quote to delivery I have been really impressed with the service provided Read More
    Claire, Empire Construction Services Ltd
  • All round excellent service!
    Just a quick note to say thanks for your assistance with sorting out the batteries . . . Read More
    Raj Rabheru
  • I cannot thankyou enough
    Dear Ian, I cannot thank you enough for sending new magnet fittings for my problem Screenline blinds. Read More
    Angela Young, Kent
Learn more about our Nationwide Service Learn more about our Guarantees

What you're saying

Nationwide
service
support

In addition to our stringent manufacturing processes and quality control checks, we are the only integral blind company in the UK to employ a full time service engineer.

Learn more about our Nationwide Service

Peace of mind

Morley Glass are the only UK manufacturer of pleated integral blinds and our manufacturing operatives have been trained to the highest standards to ensure that our Uni-Blind units reach you in perfect condition. All our Uni-Blind units carry a ten year guarantee on the glazing unit and a five year guarantee on the integral blind components.

Learn more about our Peace Of Mind Guarantees