0113 277 8722

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I am particularly impressed with your customer service

Just to say thank you so much for all your help with mending my blind. I am delighted to say that it was fixed yesterday and now means that I can use my bathroom properly.

Id like to mention that I am particularly impressed with your customer service. Your response to sending something in the post at the start was a speedy way of resolving the problem and the engineer who came yesterday turned up as booked and was extremely polite and helpful. As a result I will be highly recommending your products.

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Rod Winteridge

Outstanding job

I just wanted to leave some feedback from the work Gavin Tate carried out on Tueday 14th March to my property. He was extremely polite and professoinal and did an outstanding job. I would certainly recommend him and your company to others as I am in the building trade myself. If you have a brochure you could send me, I would be extremely grateful. Many thanks, Rod.

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Eamonn Sheil Capital Windows, Doors & Conservatories

Thankyou to all at Morley Glass

Ian from Morley Glass came round today and not only did he fix the blind which had jammed he checked all the other blinds, replacing and servicing the cord mechanisms as necessary. It is rare these days for service to exceed expectations but Ian certainly managed that, please pass our thanks on.

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Chris Murray, Milton Keynes

Brilliant service! Would use again

Hi Ian, I just wanted to drop you a quick thank you note. I recieved a package at the weekend with some spare tensioners & adhesive pads. I was pleasently taken aback; very pleasently!!

It is heartning to deal with a company that pays more than lip service to 'customer care'.

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Belinda

We're delighted with our integral blinds, thankyou!

Hello Kevin, To confirm, I’ve just made a bank transfer for £2,779.94. The payment reference used is Inv.D90845/Rozalla. Gavin’s done a great job, and I’m delighted with our new glass/blinds.
Many thanks.

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Angie Martin

Great customer service and promptly dealt with

Dear Richard. I can't tell you how grateful I am for the window mechanisms you sent today.
It was very kind of you to deal with my issue so promptly and fairly and I much appreciate it.
Many thanks.

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Helen, York

Just a quick note to say thankyou for the fix

Just a quick note to say how good and pleasant your engineer was that you sent to fix our internal window blind. He turned up early fixed the problem, made sure all the other blinds were ok and gave us some instructions on how to use them.

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First Class service, please pass on my regards

Hello Ian, I had an installation of your product carried out on Friday by a fitter called Gavin, I just thought I would let you know that this man was absolutely first class in every way, he is a real asset to your organisation, you cannot fail with people like that ! Please pass on my sincere thanks for the professional manner in which he carried out the work.

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Chris Duffy

Our integrated blinds are brilliant and the service was excellent

Good morning, We’ve just had a second service call today to fix our Uni-blind glazing at Dringthorpe Road, York. Just a note to say how pleased I’ve been with the service to resolve the issues swiftly, many thanks for that. The guy that came has been brilliant, and for me has really shown your company in a great light. Can you please pass on my thanks to him as his level of service has been exceptional!

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Keith Warner, Reading

Very pleased with our blinds and the service Morley Glass gave us

Hello, today I had your specialist Ian to see to our problem we had with our windows. Everything was sorted and we are very pleased with the service.

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Bob Light

Problem sorted, thankyou!

Just wanted to thank you for your after sales service. My wife was very pleased with the technician you sent out. Hopefully the problem has been put to bed and you won't hear from us again! Thanks

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Frank Tudor

A job well done, a credit to British workmanship

I write in praise of Ian and Gavin for doing a fantastic job in affixing my window / integral blind. Both of your employees were courteous, efficient, and effective in carrying out their work. Well done Morley Blinds, a credit to the fenestration industry and British workmanship.

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Gill, Wollaston, Northamptonshire

Very impressed how you dealt with the problem

Good evening Paul, Just a note to thank you for your service in turning around the units with integral blinds quickly for us. Your engineer is a credit to you as well. We are impressed how you dealt with the problem and all resolved, makes a difference in this industry.

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Peter Snedker

I would like to express our gratitude for the superb service you provided

Dear Morley Glass, I would like to express our gratitude for the superb service you provided.

The products arrived exactly as you said - within 24 hours and they are perfect. Our daughter particularly liked the idea of the shorter tensioner cords, which will prevent any issues with children around!

The company they bought the doors from and who seemed unable, or unwilling to help with the lost controllers was a company called: (name withheld)

We're not certain as to the reasons for the poor service, but our daughter and son-in-law were less than happy with them.

If we ever hear of friends, or relations needing glazing like this, rest assured we would certainly recommend you and your company - first class!

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Such a relief to have our integral blinds fixed, thankyou

Dear Ian, Thank you for your work today. It is such a relief not only to have the blinds fixed but also to have a better understanding of what is causing the problem and how to avoid it.

Thank you also for the contact details in case of future problems. Here's hoping I never need them!

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Jonathan Higgins, Bedfordshire

Excellent product!

Just to say the integral blinds have now been fitted and we are delighted with result. Excellent product.

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Peter & Josie Williams

A most excellent job!

Hi Kevin and Phil, Glazed entrance and doorway fitted yesterday by Express and Morley. The etched house name panel looks great, Many thanks for your help and a most excellent job cutting out the letters. Thanks and well done.

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Such attention to detail, and level of customer service is all too rare these days – thank you!!

Good Morning Kevin, Did the funds come through OK? I am absolutely delighted with my new windows – I cannot fault the service I’ve received from Morley glass and Ian in particular who fitted them for me – Such attention to detail, and level of customer service is all too rare these days – thank you!!

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Matt Gant, Sunfold Systems

You always go the extra mile and this is greatly appreciated

Thanks Ian, I appreciate the work you have completed to explain the situation. I do understand you always go the extra mile and this is greatly appreciated.
Thanks again for taking the time.

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Keith, Harmony Profiles, Devon

Thanks for your help

Ian, many thanks for all the help and assistance yesterday I am very pleased that we now have the blinds working as the customer would normally expect.

Can you please pass on my thanks to Ian for his persistence in achieving a fully operational system. Once again many thanks for all the help.

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Peter Davison, MD Alpine Window & Door Systems

we have totally eradicated any manufacturing issues and we have the peace of mind of knowing that their UniBlind product is fully guaranteed for five years

We have in the past purchased integral blinds in cassette format from leading I G Component suppliers; however we have found this to be a costly and time-consuming option. Purchasing integral blinds this way has meant that we have had no guidance on manufacture or installation and that subsequent problems have left us with no back-up from the supplier.

Because of this we decided to purchase our integral blinds as a complete encapsulated unit and after looking at available products on the market we decided to purchase from Morley Glass & Glazing Ltd. This has meant that we have totally eradicated any manufacturing issues and we have the peace of mind of knowing that their UniBlind product is fully guaranteed for five years. A deciding factor in our decision was that we also have the support of their highly experienced Service Engineer should we need advice or a site visit after installation.

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Mrs Sarah Mescal

We are very impressed by the service of Morley Glass

Dear Richard, Many thanks for sending the draw cord and mechanism for the blinds – much appreciated. We are very impressed by the service of Morley Glass. Have you received the cheque I sent to you end of last week?

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Eric R Ashton

Outstanding service, goes a long way to restoring my faith in human nature

Dear Sirs. I am writing to say thank you for the adhesive pads you sent me following my Email sent to you last Saturday. In this day and age it is unusual to get good service from companies but in your case this service was outstanding, and it goes a long way to restoring my faith in human nature. . . . Once again many thanks.

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Paul Mayer, Bristol

Fantastic ambassador for your business!

Just a brief note to thank you for your prompt action and to give you a bit of feedback.

The engineer who visited to review the problems was thoroughly professional, took the trouble to explain his process and left me with a feeling of confidence, a fantastic ambassador for your business. Many thanks

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Susan Judd

Absolute pleasure!

Dear Kevin

Wanted to email you to tell you, Gavin is an absolute pleasure to have come to my house. He's very helpful but meanwhile works as fast as he can!

Wish him a Happy Christmas from me!

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Norma & Peter Tiltman

Visits of your technician Gavin Tate

This e.mail is to say thank you for sending Gavin to make the adjustments to our patio door.

Gavin was a real pleasure to have in the house, efficient, professional, polite and tidy, and a very good representative for your Company.

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Lucy

Very pleased with the integral blinds for our folding doors

We have had Morley blinds in our folding doors for about 8 years. We are very pleased with them and would recommend them. The follow up service from Morley blinds has been excellent. When we have had any issue with the blinds, Gavin, their engineer, has been out and has fixed the problem quickly.

I hope that's okay? Gavin is really helpful and efficient. He is a credit to your company!

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I cannot thankyou enough

Dear Ian, I cannot thank you enough for sending new magnet fittings for my problem Screenline blinds. I have replaced the defective parts with your new parts and they work perfectly.

I am impressed by your customer service, quite a rare thing these days! I noticed the fittings you sent me have been redesigned slightly, and are a massive improvement, presumably other people had the same issues as I did? Once again, thank you so much for great customer service, it is much appreciated.

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Raj

All round excellent service!

Just a quick note to say thanks for your / your guys’ assistance with sorting out the batteries….we haven’t had a fall since, so great spot of this issue.

Your engineers were quick, polite and very tidy in their work – all round excellent service!

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Empire Construction Services Ltd

We couldn't be happier!

I just wanted to pass on my thanks to you for your help regarding our recent order.
The glass arrived yesterday, as promised, and we couldn't be happier with it.
From quote to delivery I have been really impressed with the service provided.
Many thanks

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David Gaguine

Prompt and Helpful Service!

Thank you once again for you excellent service, the Screenline magnetic unit arrived today less than 24 hours after the order. It is rare to find such prompt and helpful service.

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