Just wanted to say thanks for organising my blind repair and remote control delivery yesterday.
The whole experience from my first emails with yourself to the completion of the job by Gavin was not just a first-class outcome but an exemplary example of customer service.
As an MD of my own company too, I know that ensuring that employees uphold and portray your own brand values is so important. You can be very proud of Gavin as he was on time, courteous, performed an excellent repair and set helpful in all aspects and set up the new controller, as well as taking the time to explain to me how to get the best out of the product and even a quick synopsis of your story of your success in bringing it to market in the UK.
I would have no hesitation in recommending your company to others, many of whom have admired our install by the way.
