Thank you very much for sorting out this issue for us.
The Morley Glass Technician came over and fixed our windows, I say windows as the day before he arrived the middle window decided to also stop working as well.
The Morely Glass Technician fixed the issue in about 10 minutes and also explained why it happened. Very nice gentlemen he was.
He also checked the argon gas status of the window and replaced the longer cords we had with shorter ones due to Health and Safety concerns.
Overall an excellent service and very impressed with the result. Thank you once again for helping us with this issue.